Stand 19. Juli 2021:

NEWS – PRÄSENZKURSE IN DER SCHULE:

Payment and terms

Payment

All courses can be payed in cash or via bank transfer there is also the possibility to pay in installments*.

*if you would like to pay your course in more than one installment, please contact us – we are happy to hall you out.

After we processed your registration you will receive a confirmation with all the information you need for your payment.

Your inscription (via our registration form online or via mail) is binding and obliges you to the payment of your course fee.

If you have further questions  about our prices or payment methods, please do not hesitate to contact us.

General terms and conditions

1 Binding booking

With your booking (via our booking form, by email or post) you make a binding and chargeable booking.

2 Information about the provider

The provider of the language courses is TÚ TAMBIÉN SPRACHSCHULE – Eduardo Francisco Castro Narváez, Sredzkistraße 41, 10435 Berlin (Prenzlauer Berg).

3 Due date of the course fee

The course fee is due 14 days after the issue date of the invoice (or until the first date of the course if it is sooner than the before mentioned due date), unless payment by instalments has been expressly agreed. The last installment payment must be made no later than halfway through the course. The obligation to pay the course fee exists independently of the attendance of the course.

4 Discount and promotion code

If the student wishes to take advantage of a discount (e.g. voucher; student discount), this must be communicated unsolicited before or at the latest at the time of booking or re-registration – a subsequent granting of a discount is not possible.

5 Liability

Each participant is responsible for him/herself and his/her possessions. The organiser is not liable for any loss, damage or injury to persons and/or property.

6 Pandemic Protection

The student agrees to comply with the current hygiene concept (https://tu-tambien-sprachschule.de/hygienekonzept/) and the official pandemic protection guidelines. If, due to official pandemic protection measures, a closure of the language school is ordered or the quarantine of an individual course becomes necessary, the corresponding courses will take place online as a video conference for the duration of these measures. This does not give rise to any claim for cancellation or interruption of the course or for a refund of the course fee.

7 Cancellation

For evening, morning and Saturday courses; intensive courses, conversation courses, private lessons, business courses, super courses: Cancellation is possible up to one day before the 1st day of the course. If a cancellation is made by the participant up to one week before the 1st day of the course, the deposit will be refunded minus a processing fee of 30,-€. If the deposit has not yet been paid, a processing fee of 30,-€ will be charged. In case of cancellation within the week before the 1st day of the course, we will charge the costs that we have actually incurred due to the cancellation, at least 30,- €, maximum the full course fee. If a substitute participant is provided, this cost share is waived. If the participant cancels an already started course prematurely, the full course fee must be paid. Amounts already paid will not be refunded.

For language holidays: Cancellation is possible up to 14 days after receipt of booking. In case of cancellation later than 14 days or cancellation of an already started course by the participant, the full course price has to be paid, regardless of whether the course was attended or not.

Cancellation must be made in writing (letter or email).

8 Course cancellation by the language school

TÚ TAMBIÉN SPRACHSCHULE -Eduardo Francisco Castro Narváez reserves the right to cancel a course that has already been confirmed due to a lack of participants before it begins or to shorten it in consultation with the participants. Amounts already paid will be refunded. No further claims can be made.

9 Changes of dates for private tuition, private lessons and business courses

The following applies to private tuition, private tutoring and business courses: The change of an already agreed date by the student is possible up to the office closing time on the working day before the agreed date. If the lesson is cancelled on the same day or after office closing time on the previous day, we must charge for the lesson booked, even if it was not attended. For appointments on a Monday, the cancellation must be received no later than Friday before the office closes.

10 Data storage

The participant agrees to the electronic storage of his/her data in accordance with our privacy policy. The data will only be used to fulfil the purpose of the contract; it will not be passed on to third parties.

11 Amendment of the terms of contract

Changes to these conditions must be made in writing.

Last change: 25 June 2021

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